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User manuals

GoBe U user manual

View user manual

GoBe U — General information

GoBe U is the latest version of HEALBE smart bands. The HEALBE GoBe wearable is the only device in the world that automatically tracks calorie intake, nervous tension, and the body’s hydration level.

Simply wear GoBe U on your wrist and track more than 37 lifestyle metrics in the mobile app.

Studies at the University of California, Davis (USA), and Guangzhou Red Cross Hospital (China) confirmed that calorie intake measurements can achieve up to 90% accuracy when GoBe U is worn for 22–23 hours a day.

For the most accurate measurements, keep the band on during meals and for 3–4 hours afterward.

GoBe U illustration

GoBe U illustration

GoBe U — Getting started

Remove all protective films from the band and connect GoBe U to the charger:

GoBe U illustration

  • Bring the original charging cable close to the band. The magnetic connector will align the cable with the charging port.
  • Connect the cable to a USB port or USB power adapter, turn on the power source, and leave the band connected throughout the following steps.
  • When the band is connected to power, the LED on the cable turns red. A purple light indicates a problem; try a different power source.
  • When charging is complete, the LED on the cable stays blue.

Download and install the HEALBE app for iOS or Android on your smartphone, or update it to the latest version. The app is available on the Apple App Store and Google Play.

Search for “HEALBE” in your device’s app store or use the QR code:

GoBe U illustration

After registration, the app sets default values for your stride length, glass of water volume, and preferred sleep duration.
We recommend adjusting these values in your Profile and on the Hydration screen. GoBe U uses these settings to personalize its algorithms and improve accuracy.

Create a HEALBE account in the app.

Connect the band to the mobile app and activate GoBe U:

  • Turn on Bluetooth on your smartphone.
  • Connect to GoBe U through the HEALBE app.
  • Follow the instructions in the app to install updates for GoBe U.
  • Wait until GoBe U is fully charged. The band’s LED panel will stay green.

GoBe U illustration

Your device is ready to use.

Wear the band 1–2 cm above your wrist bone.

Fasten the strap so that the GoBe U sensors sit firmly against your skin without being too tight. This helps the device measure accurately and keeps it comfortable during extended wear.

GoBe U illustration

HEALBE GoBe U is designed to support a healthier lifestyle. It alerts you to low hydration, inactivity, the best time to wake up, and high stress. All band notifications also appear in the HEALBE app.

GoBe U signals important changes in your body’s condition through vibration and colored lights.

Wellness notifications:
Rising stress — rapidly flashing yellow
Low physical activity — rapidly flashing magenta
Decreasing hydration — rapidly flashing light blue
Smart alarm — pulsing white light with progressively longer pulses

GoBe U also indicates its own status:
Operating modes:

  • Powering on — one purple light that gradually brightens
  • Powering off — one purple light that gradually fades
  • Waiting for the first connection — continuously pulsing white
  • Waiting for the app to connect — continuously pulsing blue
  • Ready to use — a brief green light

Battery:

  • Checking the battery or charging — flashing red, yellow, or green, depending on the current battery level
  • Charging complete — steady green
  • Low battery (20%) — long red flashes
  • Critically low battery (5%) — rapid red flashes

Service status:

  • Charging problem — sequences of short and long red signals until the problem is resolved
  • Poor skin contact — rapidly flashing orange
  • Updating — rapidly flashing white
  • Overheating (ambient temperature too high) — steady red
  • Device error — flashing red until the problem is resolved

Use the button on the side of GoBe U to control the band:

  • Power on or off — press and hold the button until the band responds.
  • Check the battery — press and release the button. The LED panel lights up green, yellow, or red, depending on the battery level.
  • Factory reset — disconnect the charging cable, turn the band off, then press and hold the button.

GoBe U illustration

GoBe U takes measurements and stores the results whenever you wear it, even when it is not connected to the HEALBE app. Connecting the band to the app starts synchronization, transferring data from the band to your phone.

  • Data sync starts automatically when you open the app, provided the band is turned on.
  • For a stable connection, keep the two devices within 90 cm of each other during synchronization.
  • Sync the band with the HEALBE app 2–3 times a day to save all your data and keep sync times short.
  • If GoBe U has not connected to the app for several days, synchronization may take longer than usual.

GoBe U — Additional information

Follow these recommendations to get the most out of GoBe U:

  • Before putting the band on, make sure GoBe U is turned on and ready to use. When the band is on, pressing the button lights up the LED panel green, yellow, or red to indicate the battery level.
  • For the best assessment of daily calorie intake and expenditure, wear the band for 22–23 hours a day and keep it on overnight.
  • After initial setup, GoBe U connects and syncs automatically when you open the mobile app, provided Bluetooth is enabled.
  • Weigh yourself regularly and update your weight in the app at least 2–3 times a week. This significantly improves the accuracy of HEALBE algorithms and helps you reach your goals sooner.
  • GoBe U turns off automatically when its built-in battery is too low. To turn it back on, simply connect the band to its charger.
  • To avoid irritation from continuous wear, practice good hygiene: regularly wash your wrist, the sensors, and the strap with soap.

After you put the band on, its sensors need some time to adjust to your body. If the sensors do not establish skin contact within the first minute after power-on, the band status in the HEALBE app changes and the LED panel starts pulsing white.

  • Before charging GoBe U, make sure the charging cable contacts and the band’s charging port are clean and dry.
  • GoBe U takes approximately one hour to charge. Choose a convenient charging time that does not overlap with meals.
  • We recommend taking the band off the charger and putting it on at least 30 minutes before a meal so it can adjust to your current condition.
  • At the start of charging, the LED panel indicates the current battery level:
    • green — battery level 70%
    • yellow — battery level 20–70%
    • red — battery level below 20%
  • You can purchase an additional charging cable at healbe.ru.

DANGER!

Risk of electric shock, fire, serious injury, or death. Failure to follow these instructions may also destroy the device.

To avoid these hazards:

  • NEVER charge the band while wearing it if the charger is connected to a wall outlet. This includes power adapters, computers, laptops, and docking stations connected to AC power.
  • Charge the band while wearing it ONLY from an isolated power source that is not connected to a wall outlet, such as a power bank or a laptop running ONLY on battery power.
  • During a thunderstorm, DO NOT charge the band while wearing it FROM ANY POWER SOURCE.
  • Before charging the band while wearing it, always check that the power source is disconnected from AC power and that the cable is undamaged.
  • Do not apply moisturizers, cosmetics, or oils to the skin under the device’s sensors.
  • After exercise or contact with water, wipe and dry the inside of the band and your wrist. Trapped moisture may cause irritation.
  • Tattoos, scars, inflammation, and broken skin may reduce measurement accuracy and, in rare cases, cause skin reactions.

GoBe U has a water resistance rating of 5 ATM. You can wear it in the shower or bath and swim in shallow water, but avoid dynamic water pressure, such as jumping into a pool from a height.

Water resistance may decrease naturally over time. To keep your GoBe U protected from moisture and other external factors for as long as possible, we recommend the following:

  • Avoid dropping GoBe U or exposing it to other strong impacts.
  • Keep aggressive substances away from the band, including acids, solvents, concentrated detergents, insect repellents, and hair dyes.
  • Do not leave GoBe U near heaters or other heat sources, in the cold, or in direct sunlight for long periods. Avoid sudden temperature changes. Remove the band before entering a sauna or steam room.
  • Do not use GoBe U in salt water or allow salt water to contact its components. If this happens, rinse all device surfaces thoroughly with fresh water.

The HEALBE GoBe U smart device is covered by the following warranty:

  • 12 months from activation if the band is activated within 6 months of purchase;
  • 6 months from activation if the band is activated more than 6 months after purchase.

The manufacturer specifies a service life of 24 months when the operating instructions are followed. Regardless of when the warranty period starts, warranty coverage ends when the product’s service life expires.

You may return the band within 14 days of receipt, provided its appearance, functionality, and packaging have been preserved.

For information about returns, exchanges, and other manufacturer warranty obligations, visit healbe.com/ru/support/return.

Questions or suggestions?
Contact the HEALBE Customer Care team at gobe@healbe.com or through the chat in the HEALBE app.

Bluetooth: BLE 5.1, 2.4 GHz frequency band

GoBe U illustration

Scale user manual

Scale — General information

HEALBE Scale smart scales are part of the HEALBE device ecosystem, designed to help you conveniently track and analyze weight, muscle mass, and body fat.

Scale illustration

HEALBE Scale comes in a box with protective films and a set of non-rechargeable batteries inside the battery compartment.

HEALBE Scale is equipped with a bioimpedance sensor. This technology estimates the amount and properties of body tissues by measuring their electrical resistance.

To measure tissue resistance, the scale passes an imperceptible, harmless electrical current through your feet.

This method can estimate metrics such as body fat percentage, bone mass percentage, and even metabolic rate.

Scale illustration

Scale — Getting started

To use all HEALBE Scale features, install or update the HEALBE app to the latest version:

  1. Download and install the HEALBE app for iOS or Android on your smartphone.
    Search for “HEALBE” in your preferred app store or follow the links:

Scale illustration Scale illustration

Alternatively, open your phone’s camera and point it at a QR code:

Scale illustration Scale illustration

  1. Create a HEALBE account in the app.

Please note:
For the best results, complete all user profile fields accurately. HEALBE algorithms use this information to adjust to your individual characteristics, making calculations more personalized and accurate.

  1. Take the smart scale out of the box, remove the protective packaging, and open the battery compartment on the underside.
  2. Remove the protective films from the batteries. These films prevent accidental electrical contact during transport. Reinsert the batteries into the compartment.
  3. Always place the scale on a flat, non-slip surface for measurements. Hard flooring without rugs or other soft materials works best.

The initial connection process differs from everyday use.

Before the scale first connects to the HEALBE app, it measures and displays weight only, without body composition or other additional metrics.

After the initial connection, the display shows body composition data each time you take a measurement.

Scale illustration

Before connecting to the app

Scale illustration

After connecting

Connecting the scale to the HEALBE app takes just a few simple steps:

  1. Open the HEALBE app and go to Weight.
  2. On the Weight screen, tap the button with the scale icon.
  3. Remove your shoes and socks. Step onto the scale to activate data transmission. A blue Bluetooth symbol appears on the display.
  4. Stay on the scale and follow the instructions in the app.
  5. Once connected, a confirmation message and a new button appear on the Weight screen.

Scale illustration

Scale illustration

iOS

Tap “+” in the upper-right corner, then tap the Scale button.

Scale illustration

Scale illustration

Android

Tap “+” in the lower-right corner, then tap the scale icon.

Scale illustration

Scale illustration

Scale — Everyday use

The diagram below shows the components of HEALBE Scale.

Scale illustration

  1. Display
  2. Weighing platform
  3. Bioimpedance electrodes

Scale illustration

  1. Weight display
  2. Selected sex indicator
  3. Total body fat percentage indicator
  4. Muscle mass percentage indicator
  5. Body mass index indicator
  6. Bluetooth connection activity indicator
  7. Selected weight unit indicators
  8. Body type indicator
  9. Hydration level indicator
  10. Bone mass in the selected units
  11. Basal metabolic rate indicator

Weighing yourself with the HEALBE app lets you analyze and conveniently store your measurements. To record data in the app, connect to it before weighing yourself.

  1. Turn on Bluetooth on your smartphone.
  2. Open the HEALBE app and sign in to your account.
  3. Go to the Weight section in the app.
  4. Tap the round automatic weighing button.
  5. Follow the instructions in the app.

After a successful measurement, save the results to track changes in your metrics over time.

Scale illustration

Weighing yourself without the app provides a quick view of your body composition.
Without an app connection, the scale does not save your measurements, so you cannot compare them with previous results.

To weigh yourself without the app, follow these three steps:

  1. Remove your socks so that fabric does not interfere with contact between your feet and the sensors.
  2. Step onto the scale.
  3. Wait until the weight reading stops flashing. The measurement is then recorded on the display, and bioimpedance metrics appear below.

To weigh yourself again, step off the scale and then step back on.

If an error occurs during weighing, see “Measurement error codes.”

Taking measurements with the app gives you access to all the benefits of your smart scale:

  • Data is saved in secure storage.
  • Measurements are presented in convenient charts and reports.
  • A history of your results is created.
  • Data can be shared with Apple Health and Health Connect.

Scale illustration

Your data is available only after you sign in to your secure account. Once the HEALBE app receives measurements from the scale, it sends the data to the server, where it is stored in encrypted form.

Without an internet connection, data is temporarily stored on your smartphone.

For successful data transfer and storage, follow these recommendations:

  • Keep Bluetooth and internet access enabled on your smartphone while data is being transferred and saved.
  • Stay on the weighing platform throughout the measurement.
  • If you are unsure whether the device had enough time to complete a measurement, take it again.
  • Do not minimize or close the HEALBE app while taking measurements.
  • Remember to save successful measurements in the HEALBE app.

The HEALBE app stores all previous Scale measurements taken while connected to the app. You can share this data with health data aggregators to use or analyze it elsewhere.

To configure sharing of HEALBE Scale measurements, open Settings in the HEALBE app. Enable the relevant options to allow data transfer.

For accurate measurements, make sure the following conditions are met:

  • Place the scale on a hard, stable surface and make sure you have something to hold on to if you lose your balance.
  • Remove clothing covering your feet and soles so it does not interfere with the bioimpedance sensors.
  • Make sure the scale surface is clean and safe to step on.
  • Keep your stance steady. Do not shift your weight from one foot to the other or jump on the scale during measurement.
  • Keep the weighing platform free of dirt and liquids.

Contact Customer Care through the chat in the HEALBE app or email scale@healbe.com.

Scale — Maintenance and specifications

The scale may display the following error messages, all related to problems during measurement:

  • Err1 — Weighing was not completed.
  • Err — The maximum weight of 180 kg has been exceeded.
  • Lo — Low battery.

Scale illustration Scale illustration Scale illustration

The scale’s algorithms are designed for typical human body measurements. During pregnancy, under extreme conditions, or in the presence of illness, measurements may be significantly distorted.

The scale also has the following technical limitations:

  • Maximum load: 180 kg
  • Measurement accuracy: ±0.1 kg
  • Bluetooth: version 4.2 or later
  • Water resistance: none
  • Compatibility: iOS and Android

Because scale measurements are displayed in the HEALBE app, your smartphone must meet the following operating system requirements:

  • Minimum iOS version: iOS 15
  • Minimum Android version: Android 9

HEALBE Scale transfers data via Bluetooth. Your smartphone must support Bluetooth 4.2 and Bluetooth Low Energy (BLE).

Caring for your smart scale is similar to caring for a conventional scale or other electrical appliances. Do not spill liquids on it, as this can damage the electronics and create a slipping hazard. Do not drop the scale or allow it to become heavily soiled.

If your scale stops working, check that Bluetooth is enabled on your smartphone, the scale batteries are not depleted, and the scale turns on when you step onto it.

If these steps do not help, HEALBE Customer Care will be happy to assist you.
Contact us through the chat in the HEALBE app or email scale@healbe.com.

HEALBE Scale uses three standard AAA batteries. You can easily replace them yourself. The battery compartment is on the underside of the scale.

Dimensions:
Height: 24 mm
Length: 280 mm
Width: 280 mm

Packaged weight: 1,650 g

GoBe 3 user manual

Download the GoBe 3 user manual (PDF, English)

Device and components

GoBe3 comes with a removable strap. To replace it, see “Removing and replacing the GoBe3 strap.”

GoBe 3 illustration

Strap buckle — secures the strap at the desired tightness.

Strap keeper — holds the loose end of the strap in place.

Strap attachment mechanism:

Lever — releases the attachment pin.

Spring bar — a spring-loaded pin that secures the strap to the case.

Front of the band:

Display — a backlit memory-in-pixel (MIP) screen.

Left/right touch areas — two QTouch sensor areas used to recognize gestures.

Back of the band:

Charging port — used to charge the band with the HEALBE USB cable.

Charging port cover — protects the port contacts from water and other exposure.

Optical sensor — a photoplethysmography (PPG) heart rate sensor.

Titanium bioimpedance sensor contacts — two titanium contacts used to collect bioimpedance data.

GoBe3 — General information

GoBe3 comes with a USB charging cable and a removable strap. You can purchase an additional cable or a strap in a different color from the official HEALBE store.

HEALBE GoBe3 smart band with a replaceable strap.

To activate and fully use GoBe3, you need a smartphone that meets these requirements:

  • Apple: iOS 12 or later.
  • Android: version 5.0 or later.
  • Your mobile device must also support Bluetooth Low Energy (Bluetooth LE).

To get started with GoBe3, install the latest version of the HEALBE app. If you already have the app, update it and continue to “Getting started with HEALBE GoBe3.”

1. Download and install the HEALBE app for iOS or Android on your smartphone. The app is available from:

Before activating HEALBE GoBe3 for the first time:

  1. Remove the protective films from the display and the optical sensor on the inside of the band.
  2. Avoiding the display, wipe all exterior surfaces of the band with an alcohol-dampened cloth or alcohol wipe.
  3. Clean the display with a dry cotton pad or a soft natural-fiber cloth.

Important! The band is supplied uncharged. Connect it to a power source using the original charger. The band turns on automatically once the battery has sufficient charge.

3. To turn on and activate the device, connect GoBe3 to a power source:

GoBe3 ships with factory firmware. In this state, you can only view certification information; see “Regulatory information and certifications.”

GoBe 3 illustrationGoBe 3 illustration

Attention! While GoBe3 is waiting for the app to connect, indicated by “WELCOME” or “PENDING” on the screen, the band automatically enters power-saving mode (“POWER SAVE”) after 8 minutes of inactivity.

GoBe 3 illustration

GoBe 3 illustration

In power-saving mode, GoBe is unavailable for connection through the mobile app. To return to normal operation, touch and hold anywhere on the “POWER SAVE” screen until “WELCOME” or “PENDING” appears, then connect through the HEALBE app.

4. Activate your GoBe3 and set up the connection using the mobile app:

Using the band — GoBe3 navigation and controls

You can now use all gestures and access the band’s main screens and menu sections:

  • Home screen
  • Measurement screens
  • Recent notifications
  • Do Not Disturb settings

The Home screen is the main GoBe3 screen. It provides access to all other device functions and serves as a navigation dashboard displaying your most important metrics.

GoBe 3 illustration

After 8 seconds of inactivity, the screen locks: the display turns off and the device stops responding to single taps.

To unlock GoBe, touch and hold the display until the backlight comes on and you feel a short vibration, then lift your finger.

  • If unlocking succeeds, the band vibrates a second time and the Home screen appears.
  • If you hold your finger on the screen too long, it remains locked. GoBe3 does not vibrate a second time, and the backlight turns off.

After eight seconds of inactivity, the screen locks: the display turns off and the device stops responding to single taps or swipes.

Use these basic gestures to interact with HEALBE GoBe3:

GoBe 3 illustrationLeft tap — touch the left side of the screen and release.
Right tap — touch the right side of the screen and release.
GoBe 3 illustrationDouble tap — quickly touch and release twice anywhere on the screen.
GoBe 3 illustrationSwipe left — touch the right side of the screen and slide your finger to the left edge without lifting it.
GoBe 3 illustrationSwipe right — touch the left side of the screen and slide your finger to the right edge without lifting it.
GoBe 3 illustrationLong press — touch and hold the screen until the device responds.

The measurement screens show the key metrics GoBe records throughout the day. Energy Balance, Physical Activity, Stress, Night Sleep, Hydration, and Heart Rate are just a tap away.

GoBe 3 illustration

When Do Not Disturb is enabled, the band vibrates only during the time period specified in the app. This restriction applies to hydration reminders, sudden increases in Stress, low battery warnings, and loss of skin contact.

Notifications suppressed during Do Not Disturb are stored in Recent Notifications.

To open the Do Not Disturb screen, touch and hold the right side of the GoBe3 Home screen.

GoBe 3 illustration

Set the Do Not Disturb start and end times in the app.

To return to the Home screen, swipe right OR tap the left side.

Attention! Smart alarms set in the app vibrate regardless of the Do Not Disturb schedule.

GoBe saves all notifications and alerts from the past 24 hours in Recent Notifications. These include hydration reminders and alerts about increased Stress.

To open Recent Notifications, touch and hold the left side of the Home screen:

GoBe 3 illustration

To return to the Home screen from any Recent Notifications screen, touch and hold the right side of the screen.

Swipe left through all Recent Notifications screens to reach the clear notifications screen:

GoBe 3 illustration

A dot on the Home screen indicates new notifications. An icon without a dot indicates that there are no new notifications.

When the built-in battery reaches its minimum charge level, GoBe3 enters Watch-only mode. It stops taking measurements and transferring data, does not respond to gestures, and cannot connect to the HEALBE mobile app.

GoBe 3 illustration

Connect the charger and allow the band to charge. Once the battery has sufficient charge, GoBe returns to normal operation.

  1. Connect the charging cable to GoBe3. Carefully open the charging port cover on the back of the band. Find the logo on the cable connector, turn it toward the GoBe sensors, and insert the connector fully.
  2. Connect the cable to a computer USB port or USB power adapter and turn on the power source.
  3. Wait for the charging notification to appear on the band display.
  4. Leave GoBe3 connected until the battery is fully charged.
  5. Disconnect the charging cable from the power source.
  6. Disconnect the cable from the device and close the charging port cover.
  7. The band is ready to use.

Charging tips

  • Before charging GoBe3, make sure the charging cable contacts and the band’s charging port are clean and dry.
  • Choose a charging schedule that suits you, but charge regularly. Charge GoBe3 once a day for two hours, or twice a day for one hour each time.
  • You can purchase a charging cable on our website.
  • We recommend charging GoBe3 after waking up and before breakfast so that you can put it on at least 30 minutes before eating. This helps maximize calorie intake measurement accuracy.
  • Handle the charging port cover carefully. If it breaks or is lost, the band may malfunction.

GoBe3 takes measurements and stores the results whenever you wear it, even when it is not connected to the HEALBE app on your smartphone. Connecting the band to the app starts synchronization, transferring data from the band to your phone.

  • Data sync starts automatically when you open the app, provided the band has already been paired.
  • Keep the devices within 90 cm of each other during synchronization for a stable connection.
  • Sync GoBe3 with the HEALBE smartphone app at least 2–3 times a day to save all your data and keep sync times short.
  • If GoBe3 has not synced with the app for several days, synchronization may take longer than usual.

Attention! GoBe3 stores unsynced data for five days. If you sync less often than once every five days, older data starts to be erased and will be lost. This can happen only if you continue wearing the band without syncing.

If you experience synchronization problems, contact HEALBE Customer Support at gobe@healbe.com.

GoBe3 should fit snugly against your wrist, with the sensors lying flat against your skin. A proper fit is essential for accurate tracking. Maintain stable, continuous skin contact, but do not overtighten the strap, as this may cause irritation, discomfort, or even damage the device.

If skin contact is lost, GoBe3 displays “SKIN CONTACT LOST” with the corresponding icon and vibrates until you tighten the strap or adjust the sensors.

Please note:

  • Measurement and data accuracy depend on wear time. We recommend wearing GoBe3 continuously, except while charging.
  • Wear the device on smooth, undamaged skin. Tattoos, scars, abrasions, inflammation, or other unusual skin conditions under the band may affect measurement accuracy.
  • Do not apply moisturizers or cosmetics beneath the sensor immediately before putting on GoBe3.
  • For details about GoBe3 materials and potential allergic reactions, see “Materials, contraindications, and allergies” under “Useful information” below.

GoBe3 runs exclusively on its built-in rechargeable battery. Do not attempt to disassemble the band or charge it with a power source of unknown specifications, as this may cause malfunction or damage.

Built-in battery capacity: 350 mAh
Battery life: up to 32 hours.

  • Do not apply moisturizers, cosmetics, or oils to the skin under the device’s sensors.
  • After exercise or contact with water, wipe and dry the back of the band and your wrist to prevent irritation from trapped moisture.
  • Do not wear the device over tattoos, scars, inflammation, or broken skin. These conditions may cause skin irritation or an allergic reaction.
  • Irritation may also result from an allergy to band materials. For a complete list of skin-contact materials, see “Materials, contraindications, and allergies” under “Useful information.”

GoBe3 is splash-resistant, but not waterproof. You can wear it in the shower, rain, or during intense workouts, but you must not submerge it.

When using the band in high humidity or around water, make sure the charging port cover is closed. After contact with water, dry all band surfaces with a towel or cloth.

Water resistance naturally decreases over time. To keep your GoBe3 protected from moisture and other external factors for as long as possible:

  • Avoid dropping GoBe3 or exposing it to strong impacts.
  • Avoid prolonged contact with soapy water.
  • Keep acids, solvents, concentrated detergents, insect repellents, and hair dyes away from the band.
  • Avoid prolonged contact with seawater. If the band is exposed to seawater, rinse all surfaces with fresh water and dry thoroughly with a cloth or cotton pad.

GoBe 3 illustration

When the temperature inside the case exceeds 45°C (113°F), “OVERHEAT” appears on the display. Allow the smart band to cool down. When its temperature drops below 44°C (111.2°F), GoBe3 returns to normal operation.

If the internal temperature rises above 60°C (140°F), the band turns off completely to protect your data. If this happens, let GoBe3 cool down, then connect it to the original charger.

These temperatures are extreme for GoBe3 and prevent it from performing all its functions properly. Follow these two rules:

  • Remove the band before entering a sauna or steam room.
  • Do not leave GoBe3 near heaters or heat sources, or in the cold. Avoid sudden temperature changes.

Additional information

The steps for viewing certification screens differ depending on whether GoBe3 is waiting for the app to connect (“WELCOME” or “PENDING”) or has already connected and received the latest updates.

To view the certification list:

  1. While waiting for the mobile app to connect, swipe right from the “WELCOME” or “PENDING” screen.
  2. During normal operation, after connecting the app and installing updates, unlock the device (see “Unlocking the screen”), open Recent Notifications from the Home screen, and touch and hold the left side of the “NO NOTIFICATIONS” screen.*

*The certification list is available only when there are no notifications. If notifications are present, clear them to reach “NO NOTIFICATIONS.” See “Clearing Recent Notifications” for details.

Connectivity

Bluetooth: 4.2 BR/EDR and BLE, frequency band 2402–2480 MHz

Wi-Fi: IEEE 802.11 b/g/n, frequency band 2412–2484 MHz

Long-term storage

Do not store the device with a fully discharged battery. If you will not be using the band for an extended period, contact Support at gobe@healbe.com for instructions on entering storage mode.

Accessories

You can purchase accessories on our website.

Materials, contraindications, and allergies

GoBe3 exterior surfaces and materials:

  • Display glass — Corning® Gorilla® Glass 2320 (thin alkali-aluminosilicate sheet glass).
  • Bezel — ABS plastic (acrylonitrile butadiene styrene thermoplastic polymer).
  • Charging port dust cover — Bayer TPU9385 (thermoplastic polyurethane).
  • Bioimpedance sensor contact panel — titanium (Ti).
  • Optical heart rate sensor — polycarbonate plastic (PC2405).
  • Case — ABS plastic (acrylonitrile butadiene styrene thermoplastic polymer).

Replaceable strap:

  • Strap — hard plastic: 2500 (polycarbonate/ABS blend (PC/ABS)) + liquid silicone: CHN-LIMS-70-A.
  • Strap keeper — liquid silicone: CHN-LIMS-70-A.
  • Spring bar with lever — stainless steel (SUS316).
  • Buckle and pin — aluminum (5052 AL).

Warranty service

Our goal is to make your GoBe3 experience as enjoyable as possible.

You can return the band within 14 days of purchase. Warranty service is provided for 12 months.

We welcome feedback and suggestions that help us improve the product.

For any questions about GoBe3, email gobe@healbe.com.

HELLO

GoBe 3 illustration

Vibration signal — Yes
Gestures available — No

GoBe 2 user manual

Download the GoBe 2 user manual (PDF, English)

GoBe 2 — HEALBE FLOW technology

Unlike apps and trackers that require you to enter calorie intake manually, GoBe™ 2 automatically counts calories using HEALBE FLOW™ technology. This patented innovation collects information from five sensors: a bioimpedance sensor, piezo sensor, galvanic skin response sensor, accelerometer, and gyroscope. An advanced algorithm provides a comprehensive view of your body’s condition.

GoBe 2 illustration

FLOW technology uses bioimpedance sensor readings every minute to assess changes in extracellular fluid associated with glucose intake. GoBe measures these changes using high- and low-frequency signals transmitted through the skin. HEALBE FLOW technology uses information about glucose concentration in your cells to calculate calorie intake.

Inaccurate estimates of a food’s calorie content, inconsistent nutritional labels, time-consuming manual logging, and individual differences in digestion can all undermine motivation and progress. FLOW technology uses information directly from your body to reflect physiological processes, rather than building mathematical models, and easily transfers your most important personal metrics to your smartphone.

With FLOW technology, GoBe 2 helps you track a wide range of body metrics, including calorie intake and expenditure, activity levels (distance, steps, and exercise intensity), heart rate, hydration, stress, emotional state, and sleep quality. This information helps you stay on track toward your goals and live a healthy, balanced life.

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GoBe 2 — General information

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GoBe uses a lithium-ion polymer battery. A full charge provides up to 32 hours of battery life in standard mode.

Charge GoBe only with the supplied HEALBE™ charger and cable.

For the best experience with GoBe 2, make sure your device has the latest software updates.

Requirements:

  • Apple: iPhone 5c/5s or later, iPad 4 or later, or iPod touch 5th generation or later, running iOS 12 or later.
  • Android: any device running Android™ 5 or later with BLE support.
  • Your mobile device must support Bluetooth LE (Bluetooth Low Energy).
  • Devices with small screens are not supported.

Please note: smartphones and tablets with small screens are currently not supported.

Download the free mobile app:

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GoBe 2 — Getting started

Charging time

Before first use, charge GoBe for at least 90 minutes. A fully depleted battery takes 50–55 minutes to charge completely.

Battery life

Up to 32 hours, depending on how often you sync with your smartphone. For optimal performance, we recommend syncing 3–5 times a day.

How to charge GoBe

Make sure GoBe is securely positioned on the charger and the contacts on the back of the band and on the charger are clean and dry.

  1. Attach GoBe to the charger.
  2. Align the metal parts of the charger with the openings on the back of GoBe. When correctly positioned, the red indicator on the back of the charger lights up.
  3. Connect the cable to a computer USB port or power adapter.
  4. Wait for the red indicator on the back of the charger to light up.
  5. When the battery is fully charged, the indicator on the back of the adapter changes to blue.GoBe 2 illustration

Press and hold the button on the side of the device for about 3 seconds until it vibrates and displays HELLO. Then put GoBe on.

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On first power-on, SYNC appears, indicating that you need to sync the device with your smartphone and the HEALBE GoBe app over Bluetooth. Without app synchronization, GoBe automatically turns off after 5 minutes.

Turning off

Hold the button for 8 seconds until BYE appears.

Important

If GoBe does not connect to the app within 5 minutes, it turns off automatically.

GoBe needs 10 seconds to 2 minutes to establish sensor contact with your skin. To speed this up, moisten the skin under the band. If contact is not established within 5 minutes, the device vibrates and turns off automatically within the following 5 minutes.

Connecting GoBe to your smartphone requires Bluetooth 4.0 (BLE). Make sure Bluetooth is enabled:

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  • Turn on Bluetooth in your smartphone or other device settings. Also enable location services.
  • Hold the side button for 3 seconds until GoBe vibrates and displays HELLO, or SYNC ME on first power-on.
  • Keep GoBe close to the device you are syncing with.
  • Open the HEALBE GoBe app and sign in. The app searches for Bluetooth devices. Select HEALBE GoBe from the list.

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GoBe protects your information with an authorization PIN. When syncing for the first time, set your own six-digit PIN. You can change it at any time by tapping the band icon in the HEALBE GoBe app.

Follow the app instructions to install the latest GoBe firmware before first use. The app notifies you when new firmware updates are available.

Installing a firmware update

IMPORTANT: Updating the firmware (the band’s software) erases all data recorded on GoBe that day. It is best to update first thing in the morning.

  • Keep GoBe close to your smartphone.
  • Sign in to the HEALBE mobile app and connect to your GoBe 2.

Follow these five steps to install an update:

  1. Tap the band icon on the app’s Home screen.
  2. Tap Install.
  3. Place GoBe on its charger.
  4. Wait for the firmware installation to finish.
  5. Put GoBe on and start using it.

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  • Use the standard USB charging cable.
  • Avoid strong impacts, which can damage the battery or significantly shorten its life.
  • Charge from a power source supplying at least 4.8 V and 700 mA.
  • Avoid fully discharging the battery to the point where the device turns off.
  • Do not store the battery fully discharged.
  • Do not expose the battery to temperatures above 60°C.
  • Do not store or operate the battery below 0°C.
  • Try to charge the battery to 70–80%.
  • Do not let the battery drop below 10%.
  • Once a month, fully discharge the battery and immediately recharge it to 100%.

Fasten GoBe 2 snugly around your wrist so that the sensors maintain maximum contact with your skin. This is essential for accurate measurements.

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If skin contact is lost, GoBe 2 displays NO CONTACT and vibrates every 15 seconds until the band is properly fastened. If contact is not restored, GoBe 2 turns off automatically after 5 minutes.

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GoBe 2 must be worn on the wrist of either your left or right hand.

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Important!

For maximum measurement accuracy, wear the device continuously. If you leave it off for more than 100 minutes a day, measurement errors may occur.

Do not apply moisturizers or cosmetics beneath the sensor. We also recommend avoiding use over tattoos, scars, inflammation, or broken skin. These factors may cause skin irritation or an allergic reaction.

Measurement screens

TIME:

Current time

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POWER:

Battery charge percentage

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PULSE:

Your average heart rate over the last 5 seconds

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KCAL:

Balance between calorie intake and expenditure

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KM / MILES:

Distance traveled today

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STEPS:

Steps taken today

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WATER:

Hydration level

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Status screens

HELLO:

Device turned on

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CHARGING:

Device charging

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SYNC ME:

GoBe 2 is trying to sync with your smartphone

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DRINK:

GoBe recommends drinking water

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EMOTION:

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UPDATE:

GoBe is updating to the latest software version

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BYE:

Device turning off

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Warning messages

OVERHEAT:

The device has overheated. Remove it and contact Customer Support at gobe@healbe.com.

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NO CONTACT:

The device has lost contact with your skin. Adjust and tighten the band to restore contact.

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SERVICE 01/02/03:

GoBe 2 is not working properly. Try restarting it by turning it off and on several times. If the problem persists, contact Customer Support at gobe@healbe.com.

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GoBe 2 — Mobile app

Create an account in the HEALBE mobile app to save your data, restore it if you lose your smartphone, and access it both in the mobile app and on the website.

  • Enter your email address as your username.
  • Enter a password.
  • Confirm your password.

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Important: If your email address changes or you give the device to someone else, you can create a second account.

After a new account is created, all new band data is sent to it. Previously collected data remains in the first account.

To create a second account:

  1. Open the HEALBE GoBe mobile app.
  2. Open your profile.
  3. Sign out.
  4. Tap Create new account.
  5. Enter a new email address and password in the corresponding fields.
  6. Tap Register.

Enter your basic physical measurements to help GoBe provide the most accurate data. Tap each field to see guidance on completing your profile.

  • First name / Last name
  • Gender
  • Date of birth
  • Weight
  • Height
  • Step length — GoBe needs your step length, measured from toe to toe, to assess activity more accurately. By default, it estimates step length from the height in your profile. To calibrate it, measure the distance you walk in 10 steps and divide by 10.

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  • Resting heart rate — remain still for 10 minutes. Stand up, count your pulse for 15 seconds, and multiply by 4 to obtain your heart rate in BPM (beats per minute).
  • Units — select your preferred measurement units.

When finished, tap SAVE at the bottom of the screen. Whenever your measurements change, update your profile and tap SAVE.

Tap the band icon to view information about your GoBe:

  • Battery level
  • Bluetooth connection status
  • HEALBE GoBe name, which you can change at any time
  • Available band firmware updates
  • PIN settings, allowing you to change your code at any time
  • Service information: sensor IDs, firmware version, app version, and a restart button

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This screen contains the app’s main settings. You can change them at any time.

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The app’s main screen displays all the body metrics measured by GoBe 2. Each icon shows the current reading. Tap or swipe the metric you are interested in for more details.

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GoBe 2 automatically counts calorie intake without manual food logging, errors caused by guessing calorie content, or constantly checking nutritional information.

We developed a new approach to automatically monitoring daily calorie intake. The calorie intake table updates hourly. Once food has been digested, the calories appear in the Energy section of the app in a small box above the chart.

The Energy screen:

  • The large number shows the difference between calories consumed and burned. A negative number means you burned more than you consumed; a positive number means you consumed more than you burned.
  • The table shows calorie intake and expenditure.
  • The upper part of the chart visualizes metabolism, with individual boxes showing calorie intake. The lower part shows calories burned.

Additional features:

  • Scroll through the chart to view a particular time of day.
  • Swipe through the table to view the previous day.

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Please note:

The chart reflects nutrients absorbed from food and substances released from the body’s own reserves, such as glycogen and fat.

Calorie registration may be delayed because different foods are digested at different rates. Meal timing can also affect this.

Every body is different. GoBe helps you understand your own hydration balance. It automatically tracks your overall hydration level and alerts you when it is too low.

  1. GoBe 2 may take up to two days to establish your normal hydration level, so wear the band regularly during this period.
  2. Choose the hydration reminder interval in the app so the device does not interrupt you unnecessarily. Reminders are automatically disabled during sleep.
  3. When GoBe 2 detects low hydration, LOW appears on the display. Some time after you drink enough water, GoBe 2 indicates that hydration has returned to normal (NORM).

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  • If GoBe vibrates and displays DRINK, we recommend drinking 200 ml of a beverage of your choice, such as mineral water.
  • If it vibrates and displays DRINK again, your overall hydration is still low. You may have lost more water than you consumed during this period.
  • GoBe may still recommend drinking after you have consumed water or water-rich food. During digestion, the body draws water from throughout the body, so hydration from food may take longer to register.
  • Swipe the screen to view another day’s data.

Track your heart rate at any time.

GoBe checks it automatically and regularly, updating readings every 10 seconds to help you assess your lifestyle and provide information about your cardiovascular condition.

  • The top of the screen shows your average heart rate over the last 5 seconds. The HEALBE GoBe app chart shows averages over 5-minute intervals.
  • Swipe left or right to view another day’s data.

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  • Track your sleep duration and quality every night.
  • The first line shows sleep time and restlessness* during sleep. The chart shows REM sleep phases and periods of wakefulness.
  • Wake up feeling refreshed with the GoBe smart alarm. Set your desired wake-up time, and GoBe wakes you during the REM sleep phase closest to that time. Light sleep is the optimal time to wake up.

*GoBe tracks involuntary nighttime activity by measuring movement and changes in heart rate. This combined measurement considers the intensity and duration of involuntary activity and any heart rate changes.

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Dear Android users!

Add variety to your workouts and enjoy taking care of your health!

Google Fit tracks activity and collects data from other apps, providing an overall view in one place, accessible on mobile devices and on the web.

Use Google Fit to analyze activity levels, set fitness goals and challenges, and receive recommendations based on your progress.

For a fuller picture of your health and fitness, integrate HEALBE GoBe data with Google Fit. Calorie intake and expenditure, heart rate, and sleep data appear in a single interface.

Please note: Google Fit displays only data collected from the time you connect it to HEALBE GoBe. Earlier data from the HEALBE GoBe app is not displayed.

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How to sync Google Fit with HEALBE GoBe

  1. Open the HEALBE GoBe app.
  2. Tap LAUNCH INTEGRATION to start the integration automatically.

Use GoBe daily to track your data on the Google Fit dashboard.

How to disable Google Fit synchronization

  1. Open the HEALBE GoBe app.
  2. Tap Settings at the bottom of the menu.
  3. Scroll to Export GoBe data and turn the switch off.

GoBe you!

The HEALBE GoBe fitness tracker is designed to provide general information about your physical condition. It is not a medical device and cannot diagnose, treat, or help prevent any disease. Its health information is not equivalent to, and cannot replace, medical advice. HEALBE GoBe uses unique technology and algorithms to measure calorie intake and expenditure, steps, distance, energy balance, sleep quality, stress, and heart rate. Accuracy depends on correct device use and the accuracy of your personal information.

HEALBE recommends consulting a doctor or another qualified healthcare professional about medical contraindications related to diet or exercise.

Apple Health collects and centralizes personal data in a single interface. Working with HEALBE GoBe, it helps you monitor and analyze physiological metrics for health and fitness purposes.

Its dashboard displays activity and health information such as heart rate, calorie intake and expenditure, and sleep quality.

For a fuller picture of your health and fitness, set up and sync Apple Health with GoBe.

Please note: Apple Health displays only data collected from the time it connects to HEALBE GoBe. Earlier data from the HEALBE GoBe app is not displayed.

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How to sync Apple Health with HEALBE GoBe

To integrate HEALBE GoBe app data with Apple Health:

  1. Open the HEALBE GoBe app, tap Settings, scroll to Apple Health, and enable Sync my Healbe profile and Export GoBe data.
  2. On first connection, a permissions panel appears. Enable the corresponding switches to share calorie intake, heart rate, and sleep quality data.

Open Data and enable the following Apple Health dashboard options:

  • Vitals > Heart Rate > Show on Dashboard
  • Sleep > Sleep Analysis > Show on Dashboard
  • Nutrition > Dietary Energy > Show on Dashboard
  1. If you accidentally leave HEALBE GoBe before completing Apple Health permissions, continue setup as follows:
  • Open Apple Health, select Sources in the bottom navigation, and tap HEALBE GoBe.
  • Enable the corresponding switches to share calorie intake, heart rate, and sleep quality data.

Use GoBe daily to monitor your data on the Apple Health dashboard.

How to disable Apple Health synchronization

  1. Open the HEALBE GoBe app.
  2. Tap Settings at the bottom of the menu.
  3. Scroll to Sync my Healbe profile and Export GoBe data and turn both switches off.

GoBe you!

The HEALBE GoBe fitness tracker is designed to provide general information about your physical condition. It is not a medical device and cannot diagnose, treat, or help prevent any disease. Its health information is not equivalent to, and cannot replace, medical advice. HEALBE GoBe uses unique technology and algorithms to measure calorie intake and expenditure, steps, distance, energy balance, sleep quality, stress, and heart rate. Accuracy depends on correct device use and the accuracy of your personal information.

HEALBE recommends consulting a doctor or another qualified healthcare professional about medical contraindications related to diet or exercise.

What is inKin?

inKin is a social fitness platform that connects friends and colleagues interested in fitness and healthy living. It helps you create and join competitions and build motivation through communication.

What you will find on inKin:

  • Competitions and fitness challenges with friends, family, colleagues, and other inKin users, even if they use different fitness devices.
  • A forum and healthy lifestyle tips to help you improve your results.
  • Fun, exciting matches, encouragement, and prizes!

Recent research has shown that competitive workouts can improve motivation and encourage maximum effort. Take on a challenge to reach ambitious goals and become more active and healthier.

To integrate HEALBE GoBe 2 data with inKin:

1. Create an account at www.inkin.com.

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2. Click Setup on your dashboard, or click Devices.

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3. Find the HEALBE logo and click Connect.

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4. Enter the username and password you used to register with HEALBE, then click Allow.

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5. Open Metrics and select HEALBE as your preferred data source.

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Once your information is entered, you are ready to play!

GoBe with us! GoBe first!

The HEALBE Team

How to sync HEALBE with Withings.

Instructions.

Sync HEALBE GoBe with your Withings smart scale to learn more about your body and make tracking weight changes easier and more enjoyable.

Before starting, make sure that:

  1. You have accounts at healbe.com and withings.com.
  2. Both devices have been set up and synced, are working properly, and show data in their respective accounts.

Step-by-step instructions:

1. Sign in to your account at healbe.com.

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2. Click your profile icon.

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3. Click Integrate with Withings.

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4. In the Integration window, click Integration.

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You are automatically redirected to the Withings website.

  1. Sign in to your Withings account; see the images below.
  2. Click Allow to grant HEALBE access to your data.
  3. The message “Access granted” appears.

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II. Viewing weight history imported from Withings in your HEALBE.com account

  1. Sign in to your HEALBE.com account.
  2. Select Energy.
  3. Your current weight appears above the table on the right.

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4. Click Details.

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5. You can edit, add, or delete values on the chart.

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6. Scroll down to view the table.

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7. The Withings logo identifies the data source.

GoBe 2 — Web app

All your GoBe information is available at healbe.com. Sign in with the same email address and password you use for the HEALBE GoBe app.

You must first register in the app before accessing the website.

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After signing in, you can view all information transferred from your band to the app. Data that has not yet been transferred to the app is not displayed.

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GoBe 2 — Care and operating instructions

  • Do not use HEALBE GoBe 2 in salt water, as this damages the case.
  • If the case gets wet, wipe it dry to prevent marks.
  • Use a microfiber cloth, slightly dampened if necessary. If unavailable, use another cloth that will not leave marks or damage the case.
  • Handle the band carefully: avoid dropping it or pressing the button too hard.
  • Use HEALBE GoBe 2 at ambient temperatures between −10°C and 60°C.

IMPORTANT: To clean the underside of the case, we recommend using only a cloth dampened with water or alcohol-based wipes.

Wipe the underside with a damp microfiber cloth several times a week, especially after physical activity, to prevent reduced sensor accuracy.

Wipe GoBe 2 after every strenuous workout or other activity that causes sweating.

Clean the charging contacts at least once a week using cotton swabs.

Although HEALBE GoBe 2 provides information about your body, it is not intended for use as a medical device and must not be used to diagnose, treat, or prevent any disease. It is not a substitute for medical advice. HEALBE GoBe 2 uses unique technologies and algorithms to measure calorie intake and expenditure, steps, distance, energy balance, sleep quality, stress, hydration, and heart rate. Accuracy depends on correct device use and the accuracy of the personal information provided.

HEALBE recommends consulting a doctor or another qualified healthcare professional about any questions concerning your health, diet, or fitness program.

HEALBE, GoBe, and HEALBE FLOW are the property of HEALBE Corp. All other trademarks are the property of their respective owners.

GoBe 2 requires close sensor contact with the user’s skin to operate correctly. A small percentage of users experience mild skin irritation where the band touches the skin. If you notice redness or swelling on your wrist, stop wearing GoBe 2 immediately, wash the affected area with soap and water, and clean the device according to the sensor and case care instructions in the user guide at /faq/440. Use a clean damp cloth or an alcohol-based wipe on the underside where the device contacts your skin. Symptoms should resolve within 1–2 days. To minimize these risks, care for the device according to the user guide at /faq/438.

Darkening or other minor changes to the exterior surface of the GoBe 2 backplate result from wear of the gold coating due to a reaction with the individual composition of the user’s sweat.
This does not affect band operation, is completely safe for the skin, and is not covered by the warranty.

HEALBE products use the following materials:

  1. Strap — TPSIV (thermoplastic polyurethane and cross-linked silicone rubber), and aluminum oxide with laser engraving on the rivet.
  2. Device — ABS (acrylonitrile butadiene styrene) and PC (polycarbonate) plastics.
  3. Electrodes / impedance sensor — stainless steel + IPG (ion-plated gold).

Allergies:

Do not wear HEALBE GoBe if you are allergic to any of the materials listed above.

Contraindications:

We do not recommend GoBe for pregnant women.

We do not recommend GoBe for children under 13.

We do not recommend GoBe for people with conditions affecting fluid and electrolyte balance, the cardiovascular system, or normal metabolism, such as premenstrual tension syndrome, diabetes, chronic hepatitis, hormonal disorders, circulatory insufficiency, obesity, or conditions impairing kidney function.

We also do not recommend using GoBe during acute illnesses accompanied by a temperature above 37°C or pain, as measurement error increases.

Accuracy decreases when your condition differs significantly from physiological norms. For example, after a sleepless night, a time-zone change, or severe emotional stress, calorie intake and expenditure measurements may become significantly less accurate.

We do not recommend GoBe during a single-food diet, a day-long fast, or intense athletic exercise: frequent intense workouts approaching the anaerobic threshold (heart rate at 70% of maximum), or prolonged lower-intensity exercise that causes muscle fatigue.

Measurement errors may increase in cold climates, tropical regions, or areas with significant deviations from normal humidity, such as deserts, or atmospheric pressure, such as high-altitude areas.

Always consult a doctor or another qualified healthcare professional about medical contraindications related to diet or exercise.