GoBe personalization

The data from my GoBe doesn’t seem accurate! What can I do?

The math models underlying the HEALBE GoBe algorithms are based on extensive scientific knowledge.

However, each person has individual parameters which do not always fall into the known pattern.

This applies to hormonal status, body tone, diet and the actual level of basal metabolism, which changes over the course of a lifetime.

Therefore, some people may need to personalize GoBe – help it adapt to their body a bit more.

It is important to remember that your GoBe shows exactly the USED calories, which are different from those on the nutrition label.

How can I tell if I need personalization?

If you notice that after 2 weeks of regular use, readings differ from your estimated calorie intake for more than 30%, and

► the band’s sensors fit tightly against your skin

► you don’t take GoBe off when you sleep, eat and for 4 hours after meals

► you wear the band more than 20 hours a day

► you do not apply skin-cream or oils to the skin area under the sensor

If all abovementioned is true, you surely need your GoBe to be personalized. Great news, its absolutely free!

How can I personalize my smart band?

After these simple conditions above are met, just contact our support team for instructions. Write them via our in-app chat or send email at gobe@healbe.com

You will need to wear GoBe consistently for a couple of weeks and track your meals and weight. With that data, our engineers could create your own personalized GoBe update, which would work perfectly with your body and diet.

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Please note that HEALBE GoBe is not responsible for any content that purports to give medical advice or advice regarding fitness training, exercise, or diet. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition and prior to starting a diet or physical fitness program.